Recreational Attendant

Location:

Glass Court Swim & Fitness, Lombard, IL

Job Type: Part-Time (5 - 25 hours/week)

In managing the day-to-day responsibilities of the establishment, one ensures that guests are warmly welcomed upon their arrival and provided with the necessary assistance during their departures. This includes addressing their requirements at the main desk to create a smooth experience. Furthermore, maintaining the swimming pool is a critical task, where the focus is on keeping the area clean, safe, and visually appealing for all guests to enjoy.

Alongside these duties, performing routine manual tasks is essential in upholding the cleanliness, sanitary conditions, and overall appearance of the company facility, ensuring a welcoming environment for everyone.

• Greet members, prospective members, and guests, providing exceptional customer service.
• Handle all front desk-related activities, including: answering phones, checking members into the system, new member sign-ups, and taking prospective members on tours.
• Process membership and class payments, cancellations, and freezes.
• Book classes and court reservations and maintain rental logs (including swimming & running logs).
• Respond to member questions and concerns in a timely and professional manner.
• Assist in maintaining the neatness and cleanliness of the club (bathrooms, offices, hallways, windows, sidewalks, and pool deck).
• Administer first aid or CPR according to prescribed procedures and notify emergency medical personnel when necessary.
• Keep the pool and hot tub clean and up to safety standards (measure pH/chlorine, vacuum, inspect valves/drains/decks).
• Develop working knowledge of the Recreational Services Fitness Program to provide customer service in the Fitness Center.
• Provide assistance to patrons by correctly spotting basic lifts.
• Receive and record Pool chemical supplies.
• The company reserves the right to add or change duties at any time.

• High school diploma or equivalent.
• Previous experience in customer service or guest relations.
• A passion for fitness and health with an upbeat attitude!
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact positively and professionally.
• Basic computer proficiency and mathematics.

• First Aid and CPR/AED Certification for the Professional Rescuer (Required)

• Continual standing, walking, and talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Visually recognize an emergency, distinguish colors, and utilize peripheral/distance/close vision.
• Wet or humid conditions; exposure to motor noises, potential toxic/caustic chemicals, and moving mechanical parts.