More jobs:
Guest Experience & Front Desk Specialist
Job in
Lombard, DuPage County, Illinois, 60148, USA
Listed on 2026-08-26
Listing for:
Extended Stay America
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Extended Stay America is seeking a Guest Services Representative to assist guests, handle reservations, processing payments, and maintain the front desk and lobby areas. You will answer phones, resolve guest requests through Make it Right, and ensure safety and adherence to policies across all operations.
The role requires delivering excellent customer service, promoting ESA value to guests, and supporting breakfast operations and housekeeping cross-training as needed.
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