Office Associate

Benefits:

• Positive Office Culture
• 401(k) matching
• Flexible schedule
• Opportunity for advancement
• Training & development

Are you friendly, dependable, and organized
? Do you enjoy helping people and want an opportunity where you can gain valuable office and customer service experience?

in Lombard is looking for an Office Associate to help support our team and provide a welcoming experience for our customers.

Vietnamese bilingual skills are highly preferred—we would really love to find someone who speaks Vietnamese and English. If you're comfortable working with people, willing to learn, and looking for an opportunity to grow, we'd love to meet you.

• Answer phones and help customers with basic questions.
• Greet customers and provide friendly assistance in the office.
• Direct customer questions and requests to the appropriate team member.
• Assist with day-to-day administrative and office tasks.
• Organize customer records, documents, and paperwork.
• Help schedule appointments and follow up with customers.
• Support the team with general office needs.
• Learn about insurance products and agency processes.
• Help create a professional and positive customer experience.

• Bilingual Vietnamese/English is strongly preferred.
• Friendly, professional, and comfortable talking with people.
• Dependable and organized.
• Strong communication and listening skills.
• Comfortable answering phones and assisting customers.
• Willing to learn new computer systems and technology.
• Able to work independently and as part of a team.
• Positive attitude and willingness to take on new responsibilities.
• Previous office, retail, hospitality, or customer service experience is a plus, but not required
  .

• Part-time or Full-time opportunities available
• No insurance experience required
• No insurance license required
• Supportive and welcoming team environment
• Gain valuable office and customer service experience
• Learn about the insurance industry
• Opportunity to take on additional responsibilities over time
• Potential to move into a full-time or licensed insurance position in the future

You don't need insurance experience to be successful in this role. We're looking for someone who is reliable, personable, eager to learn, and enjoys helping people.

If you speak Vietnamese and English
, we'd especially love to hear from you!