Hotel Front Desk Manager
Job in
Lombard, DuPage County, Illinois, 60148, USA
Listed on 2026-07-23
Listing for:
WizeHire, Inc
Full Time
position Listed on 2026-07-23
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
Overview
We are hiring a hotel front desk manager to lead an already fantastic team. This leadership role focuses on managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary.
Responsibilities- Lead and supervise the front desk team to deliver high-quality guest service.
- Manage daily front desk operations and the reception area.
- Enforce hotel policies and standards to ensure consistency and compliance.
- Collaborate with other departments to resolve guest issues and improve service levels.
- Train, mentor, and develop front office staff to maintain service excellence.
- Experience in the hospitality industry, with a track record in front desk or guest services.
- Strong customer service mindset and a positive, proactive attitude.
- Demonstrated management skills and ability to lead a team effectively.
- Excellent communication and problem-solving abilities.
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