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Quality Assurance Lead, Call Center Analytics

Job in Lombard, DuPage County, Illinois, 60148, USA
Listing for: VITAS Healthcare
Full Time position
Listed on 2026-04-12
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading provider of end-of-life care is seeking a Quality Analyst to monitor call quality, provide feedback, and conduct training. Candidates should have three or more years of experience in a call center or customer service role, strong interpersonal skills, and knowledge of Microsoft Office tools. This is a full-time position located in Lombard, Illinois, offering competitive compensation and comprehensive benefits.
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