Volunteer Services Manager

Volunteer Services Manager

The DuPage Senior Citizens Council/Kane Senior Council (DSCC/KSC) is a not-for-profit 501(c)(3), volunteer-driven organization committed to the well-being, socialization, and health of seniors. DSCC/KSC is the designated Meals on Wheels and Community Dining provider in DuPage and Kane County.

DSCC/KSC is looking for a Full-Time Volunteer Services Manager to work at DSCC/KSC throughout DuPage and Kane Counties. An ideal candidate would have a blend of analytical, interpersonal, and execution-focused skills. Also self-motivated, highly organized, and have excellent written and verbal customer service and problem-solving skills.

· Lead the recruitment, onboarding, and training of volunteers for programs including meal delivery, community events, and wellness checks.

· Implement and monitor agency goals, policies, compliance standards, and long-term strategies for volunteer engagement.

· Work collaboratively with program managers to identify volunteer needs and match skills with opportunities.

· $52,000 - $56,160 ($25-$27) Hour Commensurate with experience

· Paid Time Off (10 sick days per year, 10 vacation days after completion of 3 months of continuous service, and 11 paid holidays)

· Health (HMO or PPO) and Dental PPO

· 100% employer-paid life insurance, short/long-term disability

· 401K

· Travel Reimbursement

· Professional Development Training

· LGBTQ+ Cultural Competency Training

· Company Sponsored Events

· College Degree relevant to the position or related job experience

· Proficiency with Microsoft Office (Word, Excel, Outlook)

· Customer/Contact Relationship Management Tool (CRM) experience.

· Knowledge and experience in volunteer management

· Experience supervising individuals and teams

· Position requires a valid driver's license and vehicle insurance

· Must have an acceptable driving record

· Excellent verbal and written communication

· Experience resolving conflicts or performance issues

· Strong relationship-building skills with community partners