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Global Complaints Investigation Lead – Pharma

Job in Lombard, DuPage County, Illinois, 60148, USA
Listing for: biofiredx
Full Time position
Listed on 2026-08-02
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 81400 - 116300 USD Yearly USD 81400.00 116300.00 YEAR
Job Description & How to Apply Below

biofiredx is seeking a Complaints Investigator located in Lombard, Illinois to lead the investigation of customer complaints primarily for Culture Media and Accellix products. The successful candidate will require strong skills in complaint resolution and collaboration across various teams to enhance customer satisfaction and operational effectiveness.

This role emphasizes technical expertise and compliance in a highly regulated environment while focusing on key performance indicators and continuous improvement initiatives.

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