Customer Service Associate

Hours:

20-30 hours per week, flexible schedule (7-day work week)

The UPS Store is looking for a friendly, reliable, and detail-oriented Part-Time Center Associate to join our team. This role is all about delivering outstanding customer service while assisting with shipping, printing, and a variety of business services. If you enjoy helping people, learning new skills, and working in a fast-paced environment, this could be the perfect fit for you.

• Provide excellent customer service to walk-in and phone customers
• Process shipments and assist customers with packaging solutions
• Operate store equipment including copiers, fax machines, laminators, and POS systems
• Coordinate, process, and review print jobs with accuracy and attention to detail
• Maintain a clean, organized, and safe workspace
• Learn and apply store procedures, products, and services quickly
• Support upselling and cross-selling of store offerings
• Complete required training programs and follow company guidelines

• High school diploma or GED (preferred)
• 1+ year of customer service or retail experience (preferred)
• Strong communication skills (verbal, written, phone)
• Computer proficiency, including Microsoft Office;
  Adobe Suite a plus
• Organized, detail-oriented, and able to multitask in a fast-paced setting
• Professional appearance with a positive, helpful attitude
• Dependable with strong attendance record
• Able to lift 40 pounds unassisted

• Uniforms provided
• Employee discounts on products and services
• Ongoing training and development opportunities