Inside Sales Representative

Inside Sales Representative — Lombard, IL

TORQ Coatings | Call Center & Lead Conversion

Full-Time | On-Site

Work the Leads. Set the Appointments. Drive the Revenue.

TORQ Coatings is a fast-growing concrete floor coatings company expanding across the Chicagoland market.

We are looking for an Inside Sales Representative to handle inbound leads, follow up with prospects, and set high-quality appointments for our sales team.

This role is all about speed, consistency, and conversion.

If you’re great on the phone, persistent with follow-up, and motivated by performance — this is a strong opportunity.

You’ll be working directly with our Inside Sales Manager and Sales Team to ensure every lead is contacted, nurtured, and moved through the pipeline.

Your job is simple:
No missed opportunities. No dead leads.

• Handle inbound leads with speed-to-lead urgency
• Make outbound calls to follow up with new and existing prospects
• Set and confirm appointments for outside sales team
• Rehash unsold estimates and re-engage past opportunities
• Maintain consistent follow-up through calls, texts, and emails
• Track and update all activity in CRM
• Hit KPIs including contact rate, set rate, and show rate
• Work closely with sales team to ensure smooth handoff of appointments
• Deliver a strong, professional customer experience on every call

• 1–3 years in inside sales, call center, or customer-facing role
• Strong phone presence and communication skills
• Comfortable making high-volume calls daily
• Persistent with follow-up and not afraid of rejection
• Organized and able to manage multiple conversations at once
• Comfortable using CRM systems and tracking activity
• Competitive, coachable, and driven by performance
  
  Positive attitude and team-first mindset

• On-Target Earnings (OTE): $50,000 — $75,000
• Base salary performance-based bonuses tied to appointments set and sales performance
• Full benefits package
• Paid time off company holidays
• 401(k) / retirement options
• Growth opportunity into Sales or Inside Sales Leadership roles

• Work with a high-performing sales team and strong lead flow
• Be part of a fast-growing, marketing-driven company
• Clear path for growth and advancement
• High-energy, team-oriented environment

If you can stay consistent, follow up relentlessly, and turn leads into real opportunities — we want to talk.