Account Executive, Healthcare

Account Executive, Healthcare

The Account Executive, Healthcare is responsible for maintaining and developing new and existing hospital clients through high levels of service to expand and strengthen the relationship. The role is a member of the sales team and will be accountable for customer planning, administration, monitoring, and optimizing the revenue potential and operational performance of their branch's accounts. All team members must maintain WMHS policies, standards, and practices both within and outside their assigned territory and ensure adherence to WMHS's Vision, Mission, and Values.

• Maintain and develop existing customers through appropriate and ethical methods to optimize the quality of service, business growth, and customer satisfaction and retention.
• Identify opportunities to introduce additional services, thereby increasing the revenue opportunity within each customer’s business portfolio.
• Conduct outbound customer outreach calls weekly.
• Maintain a high-profile presence in the market by conducting client care visits; turning a sales relationship into a long-term partnership.
• Conduct strategic account reviews with all assigned customers on a regular basis to review service needs and usage trends.
• Formulate strategies to retain customers where revenue may be decreasing.
• Handle and resolve all issues and concerns in a timely manner.
• Complete standard weekly and quarterly reports along with any ad hoc reporting requests.
• Participate in all sales and other training provided by WMHS.
• Participate in special projects and promotional campaigns under the direction of the District Sales Manager/Director of Sales.
• Adopt a responsible approach to all security and safety matters related to WMHS operations, following the company’s policies and procedures at all times and bringing the manager's attention to any areas of concern.
• Liaise with customers to understand their requirements with respect to products and services that the business currently offers or is planning to offer.
• Respond to all customer problems and inquiries expediently and in the best interest of both the customer and WMHS.
• Establish personal relationships with current and potential customers in the assigned territory.
• Serve as a helpful expert in exceeding customer expectations on a regular basis.
• Partner with the Service Manager on retention, customer issues and concerns.
• Debrief on any service issues with SM, Operations Manager, and CSRs, as required.
• Perform other duties and responsibilities, as assigned.

• Must live and work in the United States.
• Bachelor’s Degree with an emphasis on Business Administration, Marketing, or Sales is preferred but not required; or industry experience equivalent.
• Four years of account management experience.

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Pay: The expected base pay range for this hybrid position is $80,000 - $94,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications and work location. In addition, this position is eligible for incentive pay.

Benefits:
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, the company offers a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.