HVAC Service Technician

Aire Serv of Lombard, an independently owned and operated franchise, is now open to DuPage County, serving Addison, Glen Ellyn and Lombard. With more than 300 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of Heating and Air Conditioning installation, maintenance, and repair.

We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

If you’re an experienced HVAC Service Technician and one of your favorite parts is seeing a satisfied customer, we have an immediate opening for you.

This is a customer-facing, residential service role where you’ll meet the customer in their home, complete the necessary repairs or maintenance, and talk with them about recommended solutions. You will succeed here by providing world-class customer experience and caring about the customer's needs.

At Aire Serv, we’re known for our excellent customer service, professional image, and Done Right Promise. We’re looking for someone who can live up to our high standards of service and professionalism. If that’s you, apply today, and someone from our team will respond within 24 hours.

This is a new location with plenty of opportunity for career growth. You will be an important part of the working culture at Aire Serv of Lombard as one of our first hires. Here are just a few of the benefits you’ll receive when joining us at Aire Serv as an HVAC Service Technician:

• Paid training at our facility, manufacturer’s facilities, and corporate offices – we also cover travel, meals, lodging
• Branded company van with fuel card
• iPad loaded with all the apps and forms you’ll need
• Tool & work boots allowance
• Uniforms provided
• Paid time off the first year with increases each year, plus paid holidays
• Year-round employment
• Additional earning potential with commission, bonuses for performance and earned industry certifications
• Career path based on your goals and aspirations (This is a new location with plenty of opportunity for growth)

As an HVAC Service Technician, you are vital in taking care of our clients by providing them with the highest-quality service and maintenance of their home’s HVAC systems.

• Deliver World-Class Service – Deliver an amazing experience for our customers.
• Troubleshoot and Provide System Maintenance – Consult with clients regarding their heating and air conditioning systems, understand their concerns, and diagnose and fix the issue correctly.
• Advise on System Upgrades, Improvements, and Service Plans – Help customers uncover additional opportunities and needs related to their home comfort and air quality while offering your expert recommendation for the best solution.
• Continuous Improvement – Attend weekly, monthly and quarterly Aire Serv coaching and development sessions.

We employ a front-line service system that, when followed, will consistently generate 5-star reviews.

The office team has your back and will ensure you have sufficient time with each customer to do a thorough and complete job.

You are willing to take on the hot attics and crawl spaces to get the job done. And you are willing to take the time to explain things to the customer in a way they will understand.

You are committed to continued training, taking advantage of company-provided opportunities, and investing time into your personal and professional development.

Here are some ways we’ll measure your performance in the role.

• Punctuality, Reliability, and Availability – These things impact our customers and the rest of the team.
• Quality of Work – The work must be done correctly the first time.
• Efficiency – Doing the job well and promptly are critical to success in this role.
• Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring high customer satisfaction.
• Key Service Metrics – We use a scorecard system so that you have clear goals that you are…