Hardware Technician - TS​/SCI Poly

Description

Leidos has an opening for a Hardware Technician to support mission-critical operations in a dynamic and high-tempo environment located at Vandenberg SFB, CA. This role is primarily focused on hands‑on hardware and systems support, while also contributing to launch communications planning, coordination, and execution activities.

The ideal candidate will bring strong technical expertise in hardware systems, communications infrastructure, and mission-critical IT environments, along with the ability to collaborate across engineering, operations, and project teams.

• Provide hands‑on support for mission‑critical IT hardware systems, including installation, configuration, maintenance, and troubleshooting of computing and communications equipment.
• Support enterprise voice and communications systems, including VoIP phone systems, Mission Critical Conferencing Systems (MCCS), telephone instruments, voicemail systems, and associated infrastructure.
• Ensure availability, reliability, and performance of hardware and communications systems through proactive maintenance and rapid incident response.
• Perform system diagnostics and resolve hardware issues or escalation as required to restore service.
• Support configuration management and change management processes for hardware and communications systems.
• Maintain accurate documentation of hardware configurations, system layouts, rack elevations, cabling, and infrastructure diagrams.
• Collaborate with engineering and launch teams to support planning and execution of launch communications requirements.
• Assist in defining technical requirements and ensuring systems are properly configured to support launch activities.
• Support development of project plans, schedules, and timelines related to hardware readiness and deployment.
• Track tasks, action items, and system readiness milestones to ensure timely delivery of capabilities.
• Participate in technical meetings, working groups, and integrated product teams to coordinate hardware and communications support.
• Assist with testing, rehearsals, and validation of communications systems prior to launch events.
• Contribute to technical documentation, status reporting, and post‑launch lessons learned.

• U.S. Citizen with an active TS/SCI with Polygraph
• Bachelor's degree with 4+ years of relevant experience (or equivalent experience in lieu of degree)
• Current DoD 8570 certification (e.g., Security+)
• Experience supporting mission‑critical IT hardware and communications systems
• Knowledge of VoIP systems, telecommunications infrastructure, and associated hardware
• Experience with configuration management, change management, and system documentation
• Ability to operate effectively in a fast‑paced, high‑stakes operational environment
• Strong troubleshooting, analytical, and problem‑solving skills
• Excellent written and verbal communication skills
• Ability to work collaboratively across technical and operational teams
• Willingness to provide on‑call or call‑in support as required

• Launch operations experience
• Familiarity with classified communications environments
• Experience with Cisco VoIP systems, Compunetix, and Harris Video distribution switches
• Experience with tools such as Service Now, SharePoint, and MS Project
• ITIL Foundations certification
• Experience supporting project coordination or technical planning activities

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.