Dispensary Budtender

Overview

Position Title:

Budtender.

Reports To:

Retail Management.

One Plant is creating an educational and inviting atmosphere, where patients and customers can learn about cannabis and purchase cannabis products. This position requires a motivated and detail-oriented candidate to provide high levels of customer service in a licensed retail cannabis dispensary. You will be the first point of contact for customers in the retail space and will educate customers on product offerings, handle cash transactions, assist with inventory management, comply with State regulations, maintain facility cleanliness, and perform other duties as assigned by management.

This role operates in a professional retail store environment and may require a flexible schedule, including long hours, nights, weekends, and holidays.

• Welcome and greet customers as they enter the store.
• Provide best-in-class customer service and assist with customer questions and concerns.
• Attend to the unique and individual shopping needs of each customer.
• Upsell when appropriate; promote current sales, promotions, and coupon deals.
• Adhere to company-wide policies, processes, procedures, and requirements.
• Maintain a clean, sanitary, and organized work environment.
• Ensure customers feel welcome and receive responsive, friendly, and courteous service at all times.
• Contribute to a positive, customer-service oriented work environment that complies with policies and procedures.
• Comply with cash handling policies, procedures, and reporting requirements.
• Accurately operate the Point of Sale system.
• Assist with organizing back-stock and performing inventory counts.
• Organize and replenish stock on the sales floor and maintain store presentation.
• Comply with HR policies.
• Keep the store tidy and properly stocked when not at the register or restocking.
• Report unusual or major incidents to management.
• Work as a team to achieve sales goals.
• Perform other duties as assigned by management.

• Applicants must be 21+ years of age.
• Regular attendance.
• High School Diploma or GED equivalent.
• Willingness to work all shifts, weekends, and holidays.
• Computer literate; familiarity with POS systems.
• One or more years of experience in retail sales or customer service preferred.
• Reliable transportation.
• Excellent interpersonal, verbal, and written communication skills.
• Best-in-class customer service skills.
• Working knowledge of cannabis and cannabis products available for retail sale.
• Understanding of Local, State, and Federal laws and regulations.
• Strong attention to detail and a team-player mentality.
• Ability to resolve problems efficiently and professionally.
• Bilingual in English/Spanish preferred.

• Job Types: Full-time, Part-time.
• Benefits:
  Employee discount.
• Schedule:
  
  Day shift, Night shift, Holidays, Weekends.
• Supplemental Pay:
  Tips.
• Experience:
  
  Customer Service: 2 years (Preferred).
• Work Location:
  
  One location.
• Hours per week: 15-30, 30-39.
• Pay frequency:
  Every other week.
• Paid Training:
  Yes.
• Management:
  General Manager. Employees working per shift: 2-8.
• Benefit
  
  Conditions:
  
  Waiting period may apply.
• Work Remotely: No.

• Personal protective equipment provided or required.
• Sanitizing, disinfecting, or cleaning procedures in place.
• Equal Employment Opportunity Policy in place.

One Plant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.