Administrative Assistant

Waterloo, ONT, Canada and 3 more

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

LOVE WHAT YOU DO

Work is a big part of our lives, so it makes sense to choose a company that offers truly rewarding work. At Definity Insurance®, your contributions, creativity, and energy won’t go to waste. Our passionate culture and pioneering mentality infuse everything we do, which is why our one-million-plus policyholders know we’ll protect their homes, businesses, farms, cars, and pets like they’re our own.

We’re not afraid to see how far we can push the envelope to make insurance better. Our family of companies includes Sonnet, the only Canadian home and auto insurer offering a fully online buying experience, and Petline, the largest Canadian pet insurance company. We’re also preparing to become a publicly traded company, a once-in-a-lifetime career opportunity for everyone who joins our team.

If you’re looking for a company that takes care of its people — and its customers — and has a track record of doing big things, get ready to love it here.

Administrative Assistant

What can you expect in this role?

The Administrative Assistant will be part of the Definity legal department and will be responsible for:

• Data entry and file migration.
• Performing various other administrative duties as required.
• Working within ACL.
• Working with Team Connect.
• Working within a paperless environment.

What do you bring to the role?

• Minimum 2 years of experience as an administrative assistant.
• Knowledge of insurance litigation and/or coverage matters an asset.
• Knowledge of ACL an asset.
• Knowledge of Team Connect an asset.
• Strong document management skills with the ability to learn and utilize Definity’s various software programs such as ACL and Team Connect.
• Demonstrated proficiency with Outlook and all MS Office applications.
• Ability to prioritize, organize and execute tasks in a quality manner with strong turnaround time.
• High degree of personal ethics, integrity, and responsibility with an ability to deal with sensitive issues and safeguard privileged and confidential information.
• Great attention to detail with proof reading skills.
• Ability to perform under pressure, meet deadlines and handle multiple, yet sometimes conflicting priorities.
• Team player, adaptable to a changing environment.
• Ability to work in a paperless environment.

High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.

Salary Range: $45,000 - $82,100

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contactin

Background checks

This role requires successful clearance of a background check (including criminal checks and leadership references).