Client Services Sample Coordinator

Position: ALS Client Services Sample Coordinator
Location: Southwestern Ontario

Join ALS as a Client Services Sample Coordinator, where you will enhance sample management processes and ensure excellent customer interactions. This vital role supports laboratory efficiency from sample receipt to accurate data entry.

The Client Services Sample Coordinator is key in managing sample logistics and administration. You will coordinate sublet lab processes, maintain the sample reception area, and ensure the accuracy of documentation. Daily communication with clients is essential, making strong verbal skills a necessity for seamless operations. Your ability to work independently will help uphold ALS's commitment to quality.

Key Responsibilities:

• Coordinate and resolve sample issues and TATs

• Accurately process client payments and data entry

• Organize bottle orders based on client specifications

• Prepare samples for shipping to labs and clients

• Maintain safety regulations and lab standards

Requirements:

• Grade 12 diploma; science background advantageous

• Detail-oriented with strong organizational abilities

• Capable of lifting and standing for shifts

• Proficient in Microsoft Suite and email

• Availability for varied shifts, including weekends

Make an impact on the future of scientific services at ALS through this role.
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