Manager, Graduate Operations

Location: Southwestern Ontario

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.

Learn more about our recruitment process.

Job

Requisition  Type:

Full time Employee Group:

Staff Job Category:

Operations

Employment Type:

Permanent Department:

Faculty of Engineering
- Dean of Engineering Office
- Graduate Studies Hiring Range:$73,695.42 - $92,119.28

Posting Information:

This posting is for an existing vacancy.

The internal posting deadline for this position is August 7th, 2026, at 11:59 PM.

Job Description:

Primary Purpose The Manager, Graduate Operations is a senior administrative position in the Engineering Graduate Studies Office (EGSO), reporting to the Associate Dean, Graduate Studies and Postdoctoral Affairs (ADG), and is responsible for overseeing day-to-day operations and operational improvements to business practices in the EGSO. The Manager provides operational leadership in carrying out activities under the Associate Dean’s portfolio including confidential activities at a senior level.

The Manager provides leadership to the administrative team, both within the EGSO and for all Engineering Graduate Coordinators. This position will also work closely with the other senior administrative staff within the EGSO, including the Strategic Graduate Enrolment Manager and Graduate Recruitment Officer, on strategic initiatives related to admissions and student success.

Key Accountabilities Provides strategic and administrative support to the Associate Dean, Graduate Studies and Postdoctoral Affairs Develops and supports new initiatives, directing workflow to meet Faculty of Engineering goals and objectives

Provides the ADG with confidential and strategic advice, information and data to support decision making

Analyzes internal processes and recommends and implements procedural changes to improve day-to-day operations

Compiles statistical data and assists with the preparation of graduate program reports and appraisals

Provides support to the ADG in addressing cases involving academic and non-academic discipline (Policy 71), student appeals (Policy 72), and student petitions (Policy 70)
Serves as a resource and directs administrative support for the Engineering Graduate Studies Committee (EGSC) and Engineering Graduate Operations monthly meetings including submitting motions to Engineering Faculty Council (EFC) and Senate Graduate and Research Council (SGRC)
Responsible for providing administrative coordination for graduate program reviews and new graduate programs

Provides administrative assistance to the ADG as needed

Financial Administration Provides financial oversight in the EGSO, including scholarship budgets and disbursements, travel expenses and general operating expenses

Has signing authority for all EGSO operating and scholarship accounts

Maintains faculty-wide annual budgets for the UW Graduate Scholarship, Faculty-level endowments and trusts, Engineering Excellence Fellowships, Dean’s Entrance Award, Faculty of Engineering Scholarship, PDEAW, and PDEAW ENG (combined in excess of $2M)
Provides administrative and operational leadership within the EGSOOversees the recruitment, evaluation, promotion, mentoring, professional development, and retention of administrative staff within the EGSOEnsures that personnel files, work schedules and vacation records for staff are maintained in accordance with University policies

Fosters constructive working relationships with EGSO staff and sets goals and team agendas

Responsible for establishing and regularly reviewing the administrative structure to ensure that human resources are efficiently and effectively managed

Oversees the day-to-day work of administrative staff; directs, coordinates, and evaluates activities, monitors workload and provides direction and problem-solving support

Ensures timely response by EGSO by coordinating critical back up…