Billing Administrator

Billing Administrator

London - In office

Full Time, benefits and Vacation

Strong Attention to detail

• Process, generate, submit, and track customer invoices in accordance with customer-specific requirements and company policies.
• Generate weekly Time & Material (T&M) invoices.
• Process monthly maintenance billing.
• Generate monthly Quoted Service (QS) invoices.
• Upload invoices to customer-designated billing portals, ensuring compliance with individual customer submission requirements.
• Process invoice corrections, including credits and re-bills, as required.
• Monitor invoice status and assist with resolving billing issues to ensure timely payment.
• Update increases for T&M billing rates

• Serve as a shared point of contact for customer inquiries related to invoicing and administrative matters.
• Process customer account changes and coordinate updates with the billing department to maintain accurate records.
• Respond to customer requests promptly and professionally, ensuring a high level of customer service.
• Coordinate customer site access requests, including scheduling and managing access for services such as fire testing.

• Create purchase requisitions as requested by the Service and Quoted Service Supervisors, and Major Project Manager, as required
• Submit requisitions to Parts Canada for processing.
• Receive and process purchase orders within Oracle.
• Investigate and resolve purchase order discrepancies to ensure accurate financial records and timely procurement.
• Follow up communications as required

Perform other duties as assigned