Job Description & How to Apply Below
In the mid‑1980s, Win Air’s founders, Bert and Helen Vergeer, recognized the inefficiencies in aviation maintenance, which relied heavily on paper‑based processes. Their vision led to the development of AV‑BASE, one of the first digital aviation record‑keeping and inventory management systems. Today, Win Air is a fully browser‑based solution, used in more than 30 countries. As it celebrates over 35 years in operation, Win Air remains the longest‑standing aviation management software provider, continuously innovating to support clients worldwide.
With a legacy built on reliability, adaptability, and industry expertise, Win Air continues to shape the future of aviation maintenance management.
Vision Statement
To be the global standard in aviation software—powering safe, efficient, and connected operations through innovation, dependability, and passion.
Mission Statement
We deliver intuitive, reliable aviation software that empowers operators and maintenance teams to work smarter. By combining deep industry knowledge with cutting‑edge technology, we streamline operations, ensure compliance, and help our clients keep aircraft flying safely and efficiently.
Our Values
Curiosity – A drive to explore, learn, and innovate by asking questions and seeking better solutions.
Collaboration – Working together openly and respectfully to achieve shared goals and create stronger outcomes.
Dependability – Being reliable, consistent, and accountable in delivering on promises and responsibilities.
Efficiency – Maximizing productivity and resources by working smart, staying organized, and reducing waste.
Passion – Bringing energy, enthusiasm, and dedication to everything we do, inspiring others through commitment.
Environment & Physical
Candidate must reside in Ontario, Canada
Work in a fast‑paced environment with changing priorities
Be able to work remotely and on‑site upon request
Be able to sit for prolonged periods
Be able to travel to client locations (
Required:
valid driver’s license and passport)
Why Work for Us?
We offer a competitive compensation package based on experience and a proven track record of success relative to the deliverables of the role. Benefits offered at Win Air include extended healthcare, dental, EAP, RRSP matching program, etc.
We are also proud to offer a flexible work schedule, including "Summer Friday hours" maximizing good work‑life balance, different social committee events, and quarterly Town Hall meetings to foster teamwork and a strong, long‑lasting work relationship.
Job Description
Reporting to the Product Manager, the Product Analyst is responsible for gathering, analyzing, and documenting requirements for product enhancements, new features, and customer‑driven initiatives within the Win Air platform. This role bridges the gap between customers, internal stakeholders, and the development team by translating business needs into clear, actionable product requirements.
The Product Analyst works closely with the Product Manager to support product roadmap execution, validate feature functionality, and ensure that solutions meet both business and regulatory requirements. In addition to core responsibilities, the Product Analyst may be required to perform other duties as assigned to support the success of the department and organization.
Responsibilities
Technical & Analytical Responsibilities
Gather and document business requirements through customer interviews, workshops, and feedback sessions.
Translate customer and stakeholder needs into functional requirements, user stories, and acceptance criteria.
Conduct market and competitive analysis to identify trends and opportunities.
Support the Product Manager in prioritizing backlog items based on business value and feasibility.
Participate in User Acceptance Testing (UAT) to validate new features and enhancements.
Analyze product usage data to identify areas for improvement or feature adoption opportunities.
Ensure all product documentation is clear, accurate, and up to date.
Collaboration Responsibilities
Collaborate with developers, QA, and product stakeholders throughout the delivery lifecycle.
Collaborate with the Support team to…
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