Coordinator, Financial Aid

Job Summary

This position is responsible for the oversight and administration of an assigned federal, state, and/or institutional financial aid program.

Bachelor's Degree and 3 years related experience, or a combination of experience and education sufficient to successfully perform duties of the job.

• Valid Driver's License
• Please note that this position is required to comply with PA Act 15. You will need to present completed clearances and training certificates at the time of hire. Visit https://(Use the "Apply for this Job" box below). Resources/New Hire/index.cfm (and scroll to PA Act 15 Clearances) for more information.

$57,469-$71,836

• Knowledge of Title IV federal student aid programs (Direct Loans, Pell Grant, etc.)
• Experience processing Pennsylvania State Grants (PHEAA)
• Experience working with Ellucian Banner (or other SIS/ERP systems)
• Prior experience in Financial Aid or higher education

• Manage an assigned federal, state, and/or institutional financial aid program to ensure the accurate and timely distribution of state, federal, or institutional funds; ensure compliance all processes and procedures are compliant with relevant state and federal regulations for the administration of aid; maintain the sections of HACC’s Policies and Procedures manual related to the assigned program area in alignment with state and federal regulations.
  
  (Essential)
• Supervise assigned specialists to ensure the timely and accurate delivery of aid to students; in collaboration with the assistant director of financial aid for the assigned area, conduct intra-unit audits to ensure accuracy of employees’ work and compliance with Federal Student Aid regulations; hire, train, develop, motivate, supervise and evaluate staff consistent with organizational and strategic goals; prioritize, schedule and assign work for staff.
  
  (Essential)
• Develop training plans for the assigned program area and its related processing and procedures; train direct reports in all aspects of the program area work; cross-train other unit employees in the program area. (Essential)
• Maintain logs of production metrics for the program area and report out to unit, department, and division leadership; work with the assistant directors of financial aid to manage the workflow of assigned specialists and the flexible deployment of human resources to meet the unit’s production needs; focus program work to maximize student service and enrollment management. (Essential)
• Collaborate with the assistant directors of financial aid to develop communications, outreach, and educational programming relevant to the assigned program and educate students, unit colleagues, and other college employees. (Essential)
• Serve as the subject matter expert in the content area and remain current on new and innovative practices in the field; develop and maintain a network with colleagues through professional organizations and other types of professional alliances. (Essential)
• Represent the financial aid unit at campus meetings and conferences; serve as a liaison between departments, external organizations, the public and other agencies; travel to all HACC campus locations to conduct and participate in meetings, training, and events as required. (Essential)
• All financial aid staff will be expected to participate in awarding financial aid, conducting student verifications, SAP appeal reviews, and coverage of customer service as assigned. All staff may be assigned to cover evening and/or weekend hours. (Essential)
• Collaborate with the director and other assistant directors as part of the financial aid leadership team to improve the student experience and ensure the successful and compliant awarding of state and federal student aid. (Essential)
• Other duties as assigned. (Standard)

Full Time 12 Month

N/A