Personal Finance Specialist

RAC’s vision is for a safer, sustainable, and connected future for Western Australians. For more than 115 years, we’ve worked with our members and the community to create change for the better.

RAC Finance (RACF) specialise in market leading finance products and services ranging from personal loans, investment notes and property development finance loans.

We are currently on the lookout for a Full-Time Loan Assessor to join the Personal Finance team. As part of this role you will provide a personalised experience to understand our members current and desired situations, assess loan applications and adhere to strict compliance obligations. Each loan is assessed inline with the RAC Finance Credit Policy, ensuring responsible lending decisions, efficient time frames and delegated approval authority levels.

• Conducting member discussions (inbound/outbound calling) to understand financial information provided on loan applications to support pre-approval or decline decisions
• Proactively keep members informed of loan progress, outcomes and complete follow up calls to progress loan applications to settlement
• Analysing all data and complete necessary credit assessment checks, to ensure an acceptable level of risk, complying with all legislative requirements including the National Credit Code
• Achieve credit assessment targets in accordance with credit policy and procedure
• Analysing and verifying supporting loan documentation
• Preparation of loan documentation

• Previous loan assessment experience is required (banking or finance industry experience preferred)
• Experience in a customer service role
• Strong communication skills
• Sound understanding of the national credit code, responsible lending obligations and Privacy Act

Better Journeys Begin at RAC. A career at RAC is more than just a job. We are passionate about our people, and we strive to create an environment that fosters their growth, our culture, and diversity and inclusion for all.

• Our People are members first. Our people feel valued, respected and recognised
• Be empowered to learn – professional career development and training provided
• RAC recognise the value of flexible work
• Generous discounts on home, contents and car insurance plus free roadside assistance
• In-house Health and Wellness programs
• Community Volunteering program
• An established Diversity & Inclusion strategy
• A very active Social Club - join one of the most active social clubs in Perth with over 900 members

We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice. If you need any assistance with your application, please email