Senior Operational Risk & Control Specialist

Responsibilities

• Provide risk and control guidance to Retirement Operations business units
• Support the identification, documentation, and monitoring of key risks and controls within the Risk and Control Inventory
• Identify control gaps, recommend practical remediation plans, and ensure controls are appropriately designed, implemented, and tested
• Execute control testing per the testing plan, report results, and support remediation with operations
• Partner with operational teams to design, implement, and monitor controls
• Review, investigate, and manage risk incidents and loss events; ensure timely logging and closure of corrective action plans
• Partner with business leaders to respond to audit findings, track remediation actions, and confirm closure within agreed timelines
• Build strong relationships with business and support partners; prepare and present materials for senior audiences
• Support projects and business changes that impact risk or controls
• Develop and maintain risk metrics and reporting

• 3+ years of audit, risk management, or comparable business experience
• Bachelor’s degree in Business, Finance, Accounting, or a related field
• Working knowledge of audit standards, control frameworks, and risk management practices
• Ability to understand business processes, assess risk, and provide practical recommendations to control deficiencies
• Clear and effective verbal and written communication skills
• Detail-oriented, results-focused, and committed to quality
• Self-motivated with the ability to work independently and collaboratively
• Professional certifications (e.g., CPA, CIA, Risk certifications) are an asset
• Experience with retirement plan services operations
• Data analytics experience is an asset