Client Service Processor

Permanent Full Time
We are looking for a Client Service Processor.
The position will be responsible for the timely digital distribution of documents, cheques and emails to the Quadrus team members. The successful candidate will work closely with other teams within Wealth Management.
What You Will Do     Triage incoming digital mail and faxes for the wealth teams within time standards
Work closely with other admin areas regarding inter-team paperwork
Assist with non-financial processing when required, while meeting service standard deadlines.
Participate in team meetings to discuss efficiencies and work on improving processes.
Provide support for small projects, as required
Monitor and manage the team shared email boxes
Responsible for workflow distribution on new imaging system (enhanced computer skills are necessary)
What You Will Bring     Excellent organizational skills
Analytical and detail oriented
On Base (imaging system) experience an asset
Working knowledge of Microsoft office products
Excellent written and verbal communication skills
Good interpersonal and team building skills
Demonstrated organizational and time management skills to manage multiple tasks and deadlines
Able to adapt quickly to changing priorities
As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs
This position will be located in the London head office.
The base salary for this position is between $36,900 - $49,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Grow with Canada Life    We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!
What we offer   We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Career Development:
Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness:

Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off:

In addition to regular vacation and personal days, we support community involvement with a volunteer day.
Financial Security:

Company-matching pension plan,share ownership program and additional investment options.
Rewards and Recognition:
Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community:
We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
Learn more about Canada Life.
We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacq All information provided will be handled in accordance with applicable laws and Canada Life policies.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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