BFG Technical Support Technician Role

Elevate your technical career with BFG Enterprise Services as a Field Service Technician. This role involves troubleshooting, repairing, and providing customer support across Canada in a POS environment.

As a key member of BFG’s team, you'll address hardware and connectivity issues directly at client locations. Your ability to work independently and collaboratively will be crucial for maintaining high-quality support standards. You will also be responsible for installations, cable management, and ensuring safety procedures are followed, with flexibility for on-call and rotating shifts.

Key Responsibilities:

• Perform hardware repairs and connectivity troubleshooting

• Install, test, and configure network equipment

• Document service reports and escalate issues

• Ensure compliance with safety policies

• Travel on short notice to various customer sites

Requirements:

• CompTIA A+ Certification mandatory

• 3-5 years of IT field service experience

• Expertise in POS systems essential

• Clean G driver’s license for field service

• Physically capable of lifting up to 75 lbs

Bring your technical excellence to BFG Enterprise Services and impact customer experiences positively across the nation.
#J-18808-Ljbffr