310T Mobile Diesel Mechanic Technician

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

Type:
Full time, Permanent
Wage: $42/hour + $1.50/hour premium for afternoon shift + $2/hour Mobile Premium and a $1,000 sign-on bonus (experience-based).
Shifts available:
Monday to Friday, 3:00 pm - 12:00 am

Location:

London, ON

• 10 days of Paid Time Off upon hire
• Excellent benefits package after 30 days (Medical, Dental & Vision)
• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP)
• Employee discount of 15% on Ryder stock
• A safe, friendly and respectful work environment
• Recognized by Forbes as one of Canada's Best Employers in 2025

The Mobile Service Technician IV position will diagnose problems and perform major and technically difficult repairs and preventive maintenance services on different types of vehicles through the use of their mobile service truck and tools. The mobile service truck, tools, and inventory must be maintained and kept in serviceable condition at all times as per company policy and procedures. The MMT will interact with relevant business support members and departments as needed.

When working in a higher classification which they do not possess the skill to perform independently, the incumbent will be assigned to work with the assistance of a Technician 4, Technician in Charge, Shop Supervisor, or Service Manager. Task assignments are directed by shop management to encourage development in a productive manner. This position is primarily off-site and will not be assigned to a specific location, which will require extensive travel and exceptional customer focus.

The MMT will be represent Ryder and interact with customers in order to establish a relationship and promote and develop business opportunities to up-sell Ryder's products and services. After the work shift has been completed, depending on the distance of the nearest Ryder service location, the MMT may take assigned mobile service truck home, but will be required to secure vehicle and contents as per company policy.

• Interact with customer, exhibit account management skills to independently facilitate preventative maintenance, repair issue resolution, and discuss new repair estimates with customer.
• Coordinate work schedule as required by customers.
• Road test vehicles to identify cause of complaints for repairs, ensure quality of repair work performed, and deliver customer satisfaction.
• Preventive maintenance (PM) and vehicle repairs responsibilities include but is not limited to:
  • A/C & Heater
  • Brakes-Air Brakes-Hydraulic Cargo Handling/Transfer, Liftgates Charging Systems (electrical) Clutch Cooling Systems Cranking System (electrical) Lighting System and Electrical Accessories Drive Axles Driveline Gas Engines-All Engines Fuel Systems Preventive Maintenance Steering and Non-driven Axles and Alignment Suspension-Chassis and Cab Tire and Wheel Maintenance Vehicle Coupling System (PM)
• Utilize key functions of Shop Management System and electronic documentation available.
• - Perform work in accordance with all provincial and corporate compliance guidelines (i.e. safety, DOT).
• Use internal and external maintenance documents

Performs other duties as assigned Accountable for key maintenance measurements established by company policy, related to the inspection and performance of PMs, brakes, tires, wheels, including any maintenance items directly associated with the safety of the customer Act as a mentor for the Mobile Technician II and III level

• Must have minimum tools required to perform their job duties as outlined in Ryder's Maintenance policy 2.02
• Able to take home assigned mobile service truck as applicable and secure vehicle and contents (preferred)
• Must be able to drive Ryder vehicles
• Ability to understand and adhere to Company policies in all areas
• Proven hands-on…