Audio Visual Operator; Casual

Department/Branch: Wolf Performance Hall, Central

Reporting to the Coordinator, Wolf Performance Hall & Space/Room Rental Services, the Audio Visual Operator is accountable for the provision of high quality audio visual services delivered in the Wolf Performance Hall and at other Library locations as required. This position sets up audio visual equipment/technology and provides audio visual services support during program delivery and rental events by operating audio visual equipment and related computer hardware while responding to customers’ needs.

The Audio Visual Operator ensures that all audio visual services equipment is clean and secure. The position demonstrates leadership behaviours and actions consistent with London Public Library’s purpose statement, values and strategic goals.

• Sets up stage and readies equipment in preparation for rental events / programs, including tables, chairs, props, podiums, cables, microphones, power, laptops, projects, overheads, speakers, lighting, cue recordings etc., using standard operating and safety procedures and / or direction provided by the Coordinator.
• Personally operates all audio visual services equipment during events / programs. Handles live sound mixing, lighting, programming band set‑ups, plays and other events that require sound and lighting programming and cues.
• Ensures all audio visual equipment is functioning correctly and efficiently. Performs routine troubleshooting of equipment, including minor repairs when able.
• Reports major audio visual equipment/technology problems and customer comments / concerns and solutions to the full time Audio Visual Operator and Coordinator.
• Acts as the technical contact of events / programs and ensures strong, positive working relationships are built with customers (performers and patrons) to ensure their satisfaction with Library services.
• Provides just-in-time audio visual equipment training and familiarization, if required, for internal and external customers.
• Ensures strong, positive working relationships with clients, programmers, contracted security, volunteer ushers and staff involved in events.
• Ensures stage and booth are clean, organized, items returned to storage at end of each event / program and all audio visual services equipment is secured and stored when not in use.

• Successful completion of a 2-year post-secondary program or two-year community college equivalency with courses in audio visual equipment/technology set-up.
• Proven experience in the operation of audio visual equipment and related computer hardware and software, including but not limited to Digico Sound Board and System and Avolite Lighting system and programming.
• Demonstrated ability to work independently and in a team environment.
• Availability to work evening and weekend hours and respond to call‑in requests to work.
• Excellent customer service skills and ability to listen and provide solutions to customer needs.
• Good interpersonal skills and ability to build positive relationships with key stakeholders.

Candidates are requested to submit a detailed resume outlining experience and qualifications by:
November 4, 2026.

Band 3 - $24.438 per hour

This position works 100% on site to be able to support the needs of the London Public Library.

London Public Library is a place for everyone—a community anchor where people come to learn, create, connect, and discover. With 16 neighbourhood branches across the city, a dedication to outreach, and a wide range of online resources, we support Londoners at every age and stageof their lives. Our work is guided by our core values:
Exceptional Customer Service and Anti‑Racism and Anti‑Oppression, supported by Strong…