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French-Speaking Care Operations Lead — Hybrid London
Job in
London, Laurel County, Kentucky, 40741, USA
Listed on 2026-08-22
Listing for:
Deliveroo
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
French Speaking
Job Description & How to Apply Below
Deliveroo is seeking a Care Operations Manager (French Speaking) in London. You will oversee daily operations of a contact centre team across outsourced partners, collaborating with multiple stakeholders to drive performance and quality.
You will analyse data, identify improvement opportunities, and implement strategies to enhance CSAT and efficiency. Requirements include 2+ years as an Ops Manager in customer service, fluency in French, strong analytical skills, and experience with CRM and BI
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