Corporate Receptionist

We are recruiting Corporate Receptionists to join us and work at some exciting property management client sites. The role is based near the vibrant Old Street area. You will be looking after front desk reception in a multi‑tenanted office building, providing the best first impression and a warm welcome to all tenants and external visitors. You will be working in a beautifully designed building that offers a variety of office spaces, retail and restaurants just on your doorstep!

Type of

Contract:

Full‑time, Permanent

Hours
: 40 per week, (Monday‑Friday; on a shift rota basis between the hours of 8 AM – 5 PM)

Salary:£32,468 per annum

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

• Deliver the highest level of service and care to all tenants and visitors, consistently following service level agreements, policies, and procedures.
• Provide an exceptional welcome experience, ensuring every guest is acknowledged promptly and professionally in line with brand standards.
• Maintain strong awareness of all building facilities to confidently guide and assist guests as needed.
• Handle enquiries and requests whether in person, by phone, or via email, in a proactive, timely, and professional manner.
• Provide support to the Building Manager as required.
• Communicate any new, ongoing, or potential issues or complaints to the Assistant Guest Services Manager and Guest Services Manager to ensure swift and appropriate resolution.

• Share our Rapport values:
  Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
• Possess a warm, outgoing personality with the ability to build strong rapport with key stakeholders.
• Demonstrate excellent verbal and written communication skills in English.
• Be creative, proactive, organised, highly detail‑focused, process‑driven, and resourceful, with a positive, can‑do attitude.
• Be confident working independently as well as collaboratively within a larger team.
• Present yourself impeccably and display exceptional interpersonal skills.
• Bring genuine passion for delivering outstanding guest service in every interaction.
• Ideally have a minimum of one year of customer service experience in a similar role, such as front‑of‑house reception within a luxury hotel, premium airline, or corporate environment.

Rapport Guest Services is a multi‑award‑winning company, delivering front‑and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at