More jobs:
London- Customer Complaints & FOS Lead
Job in
London, Laurel County, Kentucky, 40741, USA
Listed on 2026-08-30
Listing for:
Teya
Full Time
position Listed on 2026-08-30
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Teya is building a financial platform for local businesses and seeks a Customer Complaints Manager in London to lead the escalations team. You will own formal merchant complaints, guide FOS processes, and build a proactive function that prevents issues and feeds insights back into product and operations.
Ideal candidates bring fintech experience, strong leadership, and a passion for fair outcomes for merchants within regulatory boundaries. London-based with four days in the office is preferred.
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