Collaboration Engineer

## LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs.

It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.##
** Our People:
** People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives.  We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

As a global organization spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with relevant careers.## Role Profile:

We are seeking a skilled and experienced Office 365 Tenant Administrator to join our team. The ideal candidate will have a solid background in Office 365 and Exchange Online, as well as Microsoft Exchange 2016 or later.

This role will be crucial in supporting a hybrid environment with Office 365 and ensuring seamless integration and operation.
** What You will be Doing:
** You will handle the end to end Messaging email systems (Exchange Server and Exchange Online). You will also provide technical leadership, hands-on implementation, and on-going day to day support across our on-premises email systems and Office 365 environment. This role will also be responsible for developing, maintaining, supporting, and optimizing our collaboration platform, as well as perform operational work, monitoring, review and implement changes, and complete user requests.##

** What You will Bring:
*** Experience with Office 365 and Exchange Online. Must be able to act as 3rd tier support for messaging related escalated issues.
* Handle and support Office 365 services including, but not limited to, Exchange, SharePoint, Teams, and One Drive.
* Experience with Microsoft Exchange 2016 or later.
* Experience in supporting a hybrid Office 365 environment, including Exchange Online and integration with on-premises Exchange environment.
* Experience in Microsoft Windows, including Active Directory, and Entra  (Azure AD). Microsoft certifications preferred.
* Experience with patch and configuration management of Microsoft Exchange, configuration of Exchange policies, SMTP relay and email routing.
* Ensure the reliability and scalability of Office 365 services.
* Involved in Major Incident Management processes including preparing Root Cause Analysis and implementing Post Incident Recommendations
* Prepare and maintain documentation. Present new insights, ideas and concepts to the team.
* Perform thorough root cause analysis, best…