Customer Solution Architect - New Business

Our Company:

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach.

Teradata delivers real business value with AI.

As a Customer Solution Architect (New Business), you will partner with Sales to support the acquisition of new customers. You will work directly with prospective clients to understand their data, analytics, and AI requirements and design technical solutions aligned to Teradata’s platform capabilities. This role focuses on technical presales, solution design, and customer engagement for new accounts.

• Support new customer acquisition by leading the technical aspects of presales engagements.
• Translate customer challenges into scalable data, analytics, and AI architectures.
• Help customers evaluate Teradata through demonstrations, proofs of concept, and workshops.
• Contribute to revenue growth by supporting successful deal execution.

• Customers clearly understand how Teradata addresses their business and technical needs.
• Sales opportunities progress efficiently from discovery through to close.
• Technical risks are identified early and addressed through sound solution design.

• Account Executives and Sales Leaders focused on new business growth.
• Internal product, engineering, and architecture teams.
• Customer technical stakeholders, including data engineers, architects, and senior IT leaders.
• Members of Teradata’s global Customer Solution Architect community.

• Experience in a Customer Solution Architect, Presales Engineer, Solutions Engineer, or similar customer‑facing technical role.
• Background working with enterprise data platforms, analytics, cloud, or AI technologies.
• Hands‑on experience with at least one major cloud provider (AWS, Azure, or Google Cloud Platform).
• Ability to explain technical concepts clearly to both technical and non‑technical audiences.
• Experience supporting sales cycles, including discovery, solution design, and customer presentations.

• Experience supporting net‑new customer acquisition or complex enterprise sales cycles.
• Knowledge of data architecture, data warehousing, analytics platforms, or AI/ML solutions.
• Familiarity with proofs of concept, benchmarks, or technical evaluations.
• Strong written and verbal communication skills.
• Ability to collaborate across sales, product, and engineering teams.
• Interest in emerging technologies, including AI and machine learning.

We prioritize a people‑first culture built on trust, flexibility, and inclusion. Teradata is committed to Diversity, Equity, and Inclusion and provides an environment where individuals are supported to grow, learn, and make an impact. You will have opportunities to collaborate globally, develop your technical expertise, and contribute to meaningful customer outcomes.

The pay rate below reflects the primary posting location of United Kingdom.