Senior Director, Head of International Network Compliance; EMEA

Job Title: Head of International Network Compliance (Senior Director)

Location: London – Hybrid (Hammersmith)

Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote.

Executive role managing compliance for Capital One’s international network operations, reporting to the Vice President of International Network Compliance, and accountable to senior executives and external regulators.

• Lead the maintenance, evolution, and continuous improvement of the compliance risk management function for international network business operations.
• Serve as authority on evolving compliance expectations, laws and regulations and advise on their impact.
• Promote a culture of compliance risk management, ensuring appropriate monitoring and corrective action.
• Build and collaborate with business partners and support groups to keep products and services within Capital One’s compliance risk appetite.
• Interface with regulators globally and support interactions between regulatory bodies.
• Monitor remediation plans for internal or regulatory findings within your area of responsibility.
• Build and lead a small team of compliance professionals, managing people processes such as recruiting, performance, training and development.
• Coach and develop team members, fostering emotional intelligence and positive dynamics.
• Act as strategic advisor on the payments ecosystem, including emerging technologies.
• Oversee Front Line execution and address compliance‑related challenges.

• Payments risk experience – deep understanding of global payment networks, regulations and third‑party processors.
• Team leadership – track record of building, motivating and developing high‑performing teams.
• Regulatory experience – managing regulatory requirements in complex financial environments.
• Innovation leadership – developing creative solutions and driving change.
• Strategic leadership – formulating a vision for a compliance risk management organization.
• Strong business judgment – ability to evaluate complex multi‑dimensional risks.
• Analytical acumen – formulating appropriate compliance recommendations and advice.
• Influence and consensus building – proven capability to engage peers and senior leadership.
• Intellectual curiosity and self‑motivation.
• Communication – excellent verbal and written skills, partnering with stakeholders at all levels.
• Presentation skills – ability to communicate effectively with regulators and consultants.

Highly desirable: background in legal, compliance, risk management or regulatory roles within payments on the merchant or network side; experience in a financial regulator role.

Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact  All information will be kept confidential and only used for applying a reasonable adjustment.