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Strategic SaaS Customer Success Manager (Hybrid

Job in London, Madison County, Ohio, 43140, USA
Listing for: Medium
Full Time position
Listed on 2026-07-31
Job specializations:
  • Business
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 59944 - 86585 USD Yearly USD 59944.00 86585.00 YEAR
Job Description & How to Apply Below
Position: Strategic SaaS Customer Success Manager (Hybrid)

Achievers is seeking a Customer Success Manager to join our London team. You will drive success for the Achievers recognition and engagement platform, promoting product adoption and customer value.

You will lead strategic initiatives, run customer workshops, track KPIs, and ensure renewal opportunities while collaborating with sales, product, and support teams. The ideal candidate has 3–5 years in software account management, strong business acumen, and experience presenting to senior

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