Senior Systems Engineer, Production

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Senior Systems Engineer, Production to join our Platform Team.

This is a remote role based in the United Kingdom, with a preference for candidates located in or near London for occasional in-person collaboration.

What your team does:

The Systems Engineering team at Clio builds and operates the systems that power all of our cloud-based products and services. We design, automate, and maintain the infrastructure that enables our global teams to deliver reliable, secure, and scalable solutions to thousands of customers every day.

Our mission is to make deploying and operating software effortless and safe. We focus on automation, observability, and reliability, ensuring every engineering team at Clio can move faster and with confidence.

You'll be part of a globally distributed team, collaborating closely with engineers in North America and Europe, driving technical excellence across Clio's production environments.

Who you are:

You're an experienced AWS engineer who thrives on building infrastructure that just works - scalable, secure, and self-healing. You're obsessed with automation, love digging into cloud architecture, and enjoy mentoring others on best practices.

You understand what great Dev Ops looks like - continuous delivery, observability, feedback loops - and you know how to turn those principles into reality. You communicate clearly, solve problems creatively, and bring both curiosity and calm to complex challenges.

What you'll work on:

* Design, build, and maintain the AWS infrastructure supporting Clio's production environments.

* Implement and evolve Infrastructure-as-Code using Terraform, ensuring reproducibility and compliance.

* Collaborate with developers to improve CI/CD pipelines, deployment strategies, and overall developer experience.

* Enhance observability and reliability, refining alerting, monitoring, and incident response.

* Lead cloud optimization projects, improving performance, cost efficiency, and security posture.

* Mentor and guide team members, fostering a culture of technical excellence and continuous learning.

* Partner with Security, Dev Ops, and Product Engineering teams to deliver scalable, resilient, and compliant systems.

What you may have:

* Deep experience designing, deploying, and operating AWS infrastructure at scale.

* Strong expertise with Terraform and infrastructure automation.

* Solid understanding of AWS services such as ECS/EKS, RDS, Lambda

* Familiarity with observability platforms (Datadog, Prometheus, Grafana, etc.).

* Proficiency in containerization (Docker, Kubernetes).

* Experience with CI/CD systems such as Buildkite, Git Hub Actions, ect.

* Familiarity with Linux systems administration, networking, and observability tooling.

* Coding skills in Bash, Python, Ruby, or Go.

* Excellent communication and documentation abilities, with a focus on knowledge sharing and team collaboration

* Demonstrate a keen interest in improving your craft by using AI

Serious bonus points if you have:

* Experience with Kubernetes (EKS) in production environments.

* Expertise in AWS cost management, scaling, and multi-account strategies

* Prior experience in platform engineering or developer productivity teams.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

* Competitive, equitable salary

* Clio offers a flexible hybrid work environment

* 25 days holiday + bank holidays

* Private Healthcare with Life Insurance & Critical Illness cover

* Pension contribution

* Professional development and growth options

* Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected…