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Video Support Specialist
Job in
London, Madison County, Ohio, 43140, USA
Listed on 2026-08-23
Listing for:
eBusiness Solutions Inc.
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support, IT Specialist
Job Description & How to Apply Below
One of our clients in the government domain is seeking a Video Support Specialist who is highly skilled in processing and scheduling video conference requests and managing other issues via telephone and email using Microsoft Office 365, with experience with Polycom RMX, Resource Manager, and endpoints.
Video Support SpecialistOnsite
London, Ohio
Long Term Education
- Years of Relevant
Experience:
2 years
- Process and schedule video conference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences.
- Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network.
- Use professional written and oral communication.
- Work successfully across multiple teams.
- Provide analytical and troubleshooting support for video endpoints and fiber networks.
- Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences.
- Prefer experience with Polycom and Cisco infrastructure and endpoints.
- Provide limited audio/video support for management off-site activities.
- Maintain strict confidentiality for all videoconferencing activities.
- Report operational and technical issues to managers.
Skills:
- Experience with Polycom and Cisco infrastructure and endpoints.
- College degree 4 years.
- Use professional written and oral communication.
- Work successfully across multiple teams.
Skills :
Video conference Support & Scheduling,Microsoft Office 365
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