Room Service Team Member

Hotel Brand: Kimpton
Location: United Kingdom, London

Hotel: Fitzroy London (LONLP), 1-8 Russell Square, Bloomsbury, WC1B 5BE

At Kimpton Fitzroy London we are looking for a Room Service team member to join our luxury hotel in Central London

Kimpton Fitzroy London is an iconic 19th‑century building which meets the London of today. From the outside, this landmark building, which occupies the eastern side of Bloomsbury’s Russell Square, looks every bit the part of grande dame. Inside, contemporary interiors beckon the discerning traveller to settle in and stay a while. Want to be part of this Lifestyle Luxury property?

As a Room Service team member
, we will support you to:

• Be yourself – bring the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exercise your creativity in order to provide our guests with heartfelt human connections.
• Make it count – you matter, and we provide the tools you need to create ridiculously personalised experiences for our guests every day!

Working as a Room Service Team Member at the Kimpton Fitzroy London means being part of a dynamic, guest‑focused team in one of the city’s most iconic hotels. Deliver exceptional service directly to guests’ rooms—whether it’s a beautifully presented breakfast, a late‑night snack, or a celebratory bottle of champagne. The role blends efficiency with warmth, requiring attention to detail, excellent communication, and a genuine passion for hospitality.

With its rich heritage and modern luxury, that Kimpton Fitzroy provides it’s not just a stunning backdrop to work in, but also a supportive environment where team members are encouraged to grow, learn, and take pride in exceeding guest expectations.

As part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with a portfolio of 19 brands worldwide—global opportunities await! Our Room Service team members enjoy a range of benefits including:

• £13.85 per hour (£28,808 full time equivalent per annum) plus great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rata)
• Access to Wagestream, a financial wellbeing app that lets you save, track and withdraw pay as you earn it.
• Free meals whilst on duty prepared by skilled chefs!
• Worldwide employee and friends & family hotel room discounts
• Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie
• Discounts on supermarket, other shopping and experiences through our portal!
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Regular sporting and social events

Most importantly, we’ll help you grow and develop you as an individual.

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. We have been named ‘The plushest pet‑friendly hotel,’ because our heartfelt connection does not end with humans, it extends to our furry friends. Want to know more? Apply now as we would love to hear from you!

You are always welcome here!

We are open 7 days a week, 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the ‘Apply’ button. Start your journey with us today.