Front of House Assistant

Contract:

Full Time , Permanent
Salary: 14.80

Hours:

40 per week

A stunning B&I location in Central London for an international law firm. Catering for approximately 200 people daily. We offer an extensive hot and cold breakfast and lunch and lots of high end hospitality. The role is a Monday to Friday operation.

We have a fantastic opportunity for you as FOHAssistant to join one of our fantastic locations in London.

You will ideally have previous experience of working within a fast‑paced catering environment as a hospitality assistant or barista. Training will be provided to the right candidate, to develop skills.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

• Provide friendly, efficient, and professional service to Client, staff, and guests.
• Assist with setting up and serving food and beverages for dining rooms, hospitality functions, and special office events.
• Ensure all service areas are presented to a high standard before, during, and after service.
• Respond promptly and courteously to customer requests, ensuring an excellent dining experience.

• Assist with the preparation of light meals, snacks, and beverages as directed by General Manager or Senior Person.
• Ensure food is presented attractively and in accordance with school and company standards.
• Support with replenishing food and beverage stations during service.

• Maintain high standards of cleanliness across all hospitality and service areas, including dining rooms, kitchens, and event spaces.
• Follow all food safety and hygiene regulations, ensuring compliance with company and legal standards.
• Dispose of waste responsibly, ensuring recycling and composting practices are followed.

• Work collaboratively with the kitchen team to ensure smooth day‑to‑day operations.
• Provide support for colleagues during events or absence, ensuring all tasks are completed to a high standard.
• Communicate effectively with team members to ensure dietary needs, allergen requirements, and timelines are met.

• Assist in setting up, serving, and clearing down for events, functions, or hospitality services.
• Ensure high‑quality service delivery in line with Thomas Franks standards.

• Attend team meetings, briefings, and training sessions as required.
• Uphold a professional appearance and high standards of personal hygiene.
• Undertake other reasonable duties as directed by the General Manager, other managers and supervisors.
• Provide occasional support to other Thomas Franks locations or teams when needed.
• Organised and detail‑oriented with strong time management skills.
• Proactive, adaptable, and reliable in a fast‑paced environment.

• Basic understanding of food hygiene and safety regulations.
• Level 2 Food Hygiene qualification (or willingness to obtain).
• Experience working in a professional kitchen environment is desirable but not essential.

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under‑represented, because we believe greater diversity leads to exceptional results and provides a better working life.