Hospitality Assistant

Overview

Searcys are looking for a Hospitality Assistant to join the team at RICS
. As a Hospitality Assistant, you will be responsible for providing service excellence to our customers, guests and clients at events and conferences.

The Royal Institution of Chartered Surveyors (RICS) is the world’s leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Annual celebration event
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

The Hospitality Assistant will support, monitor and serve all food and drinks to customers/clients/guest and clear throughout the event.

0 hours contract

£13.15 hourly

• Ensure clean furniture, dining tables and chairs are available for guests and that presentation is a priority.
• Clean and polish all cutlery and glasses/crockery for the next event.
• Prepare all hospitality food and beverage requests for customers/clients/guests in designated meeting spaces in a presentable manner.
• Work without supervision and take initiative over duties and tasks.
• Serve guests with a genuine and positive demeanour; ensure service is efficient and of high quality.
• Work on licensed bars serving alcoholic beverages.
• Operate coffee machines.
• Assist with ordering and deliveries as required.
• Prepare hospitality requirements ensuring items are available and report shortages to your line manager.
• Ensure any linen or equipment hired for an event is counted and packed away for collection after the event.

• Strong presentation skills
• Excellent customer care skills
• Previous experience in hospitality or a guest-facing role is an advantage but not essential
• Good communication skills and ability to work as part of a team
• Reliability, punctuality, and a strong work ethic
• Willingness to work flexible hours
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions
• Ability to perform the physical requirements of the role, including lifting and moving furniture and stock

We are the oldest caterer in the UK, founded in 1847. Working with us means being part of London’s most prestigious events and some of the country’s most iconic venues. You’ll gain valuable experience and mentoring from skilled colleagues and have a chance to contribute to our celebrated history.

A career at Searcys means being part of something special. With our rich heritage and growing business, we will be delighted if you join us – a company with pride and belonging.

To learn more about Searcys, please visit