Food & Beverage Manager

Overview

Stamford Bridge Hotel is seeking a charming and engaging Food and Beverage Manager with a passion for service excellence.

• Daily Operations:
  Manage the daily operations of Front of House and Kitchen teams, oversee restaurant service, and provide catering updates in hotel operations meetings.
• Business Development:
  Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
• Event Support:
  Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
• Team Management:
  Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer-focused service.
• Service Standards:
  Develop and maintain guest service standards, train the team in service delivery, and address non-compliance issues.
• Financial Management:
  Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.

• Change Management:
  Experience of rebrand or new openings is highly desirable for this high-visibility project.
• Leadership:
  Managerial experience in hospitality and 4-star hotel restaurants, with preferred experience in a Rosette environment.
• Customer Centric:
  Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
• Excellent Communicator and Organizer:
  Clear and concise communication, outstanding organizational skills, and ability to multitask and troubleshoot.
• Commercial Acumen:
  Demonstrable achievements in budget delivery and KPI achievement.

• Blue Hub – CFC Discount Platform
• 25 days Holiday (not including BH)
• Buy/Sell Annual Leave Option
• Company Pension
• Private Medical Insurance – Tax Subsidiary
• Employee Assistance Programme
• Annual Travel Loan
• CFC Membership Scheme
• Free Eye Test
• Life Assurance x 4 basic salary
• L&D Apprenticeship Scheme (if applicable)

Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non-football fans alike.

The Hotel features seven categories of rooms, accommodating up to for guests per room. All rooms offer Wi-Fi, Private Bathrooms, and 24/7 room service, ensuring a comfortable and convenient stay.

At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

Employer:

The Hotel at Chelsea Limited

Trading as:
Stamford Bridge Hotel London managed by The Ascott Limited