Housekeeping Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award‑winning design with the city’s high notes. Take in views of Hyde Park from sun‑drenched rooms and our rooftop spa, enjoy a leisurely meal on our one‑of‑a‑kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking to recruit a Housekeeping Coordinator to join the team.

As a Housekeeping Coordinator you will be responsible for facilitating a smooth transition for departmental requests. You will work closely with Reception and Floor Housekeepers for Room status updates and completes administrative duties as directed.

• Answer the Housekeeping Office telephone and handle guest and team member requests professionally
• Take and relay messages accurately and promptly
• Monitor and assign tasks using internal request systems (e.g., HotSOS)
• Coordinate room status updates with Reception and Floor Housekeepers
• Perform administrative duties as directed by the Housekeeping leadership team
• Support the team in maintaining high standards of cleanliness and guest satisfaction

• 1–2 years of experience in a similar role
• Excellent communication skills in English, both written and spoken
• Ability to multitask and manage multiple priorities effectively
  
  Strong computer skills; experience with Opera and HotSOS is a plus
• Legal right to work in the UK
• Immaculate personal presentation
• A passion for customer service and a proactive approach to anticipating guest needs
• All candidates must possess the Right to Work in the UK

This is a full‑time position of 40 hours per week, worked across five 8‑hour shifts. hifts can fall on any day from Monday to Sunday.

• 6:00 am to 2:30 pm
• 2:00 pm to 10:30 pm

Applicants must be available to work both shift patterns.

• £40,000 package made up of salary (£29,000) and hotel service charge (Estimated £11,000) .
• Excellent Training and Career Development opportunities
• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service .
• Free meals at Zest while on duty including fruits, coffee/ tea and ice cream available throughout the day
• Holiday entitlement increases with years of service up to 33 days off
• Free Life Insurance while on duty .
• Opportunities to build a successful career with global potential
• Season Ticket Loan & cycle to work scheme
• Free Uniform dry cleaning available
• Employee
  
  Experience:
  
  Annual Themed Employee Party and many social, charitable and sporting events throughout the year .
• Access to Wagestream – a salary advance benefit
• Employee Recognition Programmes
• & many, many more surprises to discover !

We look forward to receiving your application!