Receptionist, Hospitality ​/ Hotel ​/ Catering

As Receptionist at The Cadogan you will join our fantastic Front of House team who look after each other, our amazing property and our guests. If you are looking to develop your skills and be part of the future of luxury, this is your moment.

• Guest Services & Support:
  Greet guests warmly, manage check‑ins/check‑outs, and provide comprehensive information on hotel services, amenities, and local attractions.
• Reservation & Communication Hub:
  Handle all aspects of guest reservations and act as the primary point of contact for phone calls and inquiries.
• Problem Resolution & Satisfaction:
  Address guest complaints promptly and courteously to ensure high levels of guest satisfaction.
• Administrative & Financial Accuracy:
  Process payments, manage cash transactions accurately, and assist with administrative tasks like record‑keeping.
• Operational Excellence & Teamwork:
  Maintain a clean and organised reception, coordinate with other departments for seamless service, and adhere to hotel policies, procedures, and health/safety guidelines.

Enchanting guests since 1887, The Cadogan ABelmond Hotel is located at the crossroads of London’s desirable cultural neighbourhoods;
Chelsea, Knightsbridge, and Belgravia and offers guests a refined residential experience within a restored townhouse.

The hotel’s 54 rooms and suites artfully blend a rich historical legacy with contemporary luxury, creating a space imbued with character, history, and a profound sense of belonging, all while echoing its tradition of hosting both historical and contemporary esteemed guests. The hotel further distinguishes itself by presenting a diverse array of exceptional dining experiences, which include seasonal all‑day dining at its signature restaurant, expertly mixed cocktails in the bar, and an elegant afternoon tea service in The Cadogan Lounge.

Guests also benefit from exclusive access to the prestigious Cadogan Place Gardens, complete with private tennis courts, offering a serene escape within the city.

The Cadogan is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history‑rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

• Warm, genuine and approachable character
• Excellent team working skills
• Great attention to detail

Applicants must have eligibility to work in the UK.

• Competitive salaries
• Complimentary and preferential rates for experiences at our iconic destinations, as well as on‑site Guest Experiences
• Life assurance
• Company sick pay
• Increased annual leave entitlement with length of service

The Cadogan we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including all of the above. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you’ll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.

Join us and be part of creating unforgettable moments for our guests, communities, and each other.