Room Attendant

Firmdale Hotels is a collection of individually designed boutique hotels located in London and New York. Renowned for our unique décor and exceptional service, weoffer a one-of-a-kind experience for our guests. At Firmdale, we value creativity, quality, and an unwavering commitment to excellence.

We havean exciting opportunity for a Room Attendant to join our highly successful teamat the Ham Yard Hotel. As a Room Attendant, you will play a vital role in ensuring our uniquely styled rooms are cleaned and maintained to an impeccable standard. Each of our bedrooms is designed differently, offering you a varietyof work environments each day.

• Ensure every room is cleaned and presented to the highest standard.
• Spot and address any issues to maintain our high standards.
• Contribute to an exceptional guest experience through attentive service.
• Work closely with other team members to ensure smooth operations.

• An eyefor detail to maintain our high standards.
• Abilityto work well within a team environment.
• Perform effectively under pressure and during busy periods.
• Strong organisational and communication skills.

• Competitive hourly rate of £16.00 - £17.50 inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day,benefit from everyday savings and real time financial coaching.
• Health cashplan(including contributions towards dental, optical, alternativeand complementary therapies)
• Discounted cinema tickets,gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme forrecommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service forwork attire and discounted personal dry cleaning
• Enhanced holiday allowancebased on length of service
• Season ticket loan forconvenient commuting
• Ongoing training,professional development, and fully funded English lessons
• Regular social events, teamactivities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Firmdale Hotels is an international, award winninggroup of 11 luxury hotels and 10 bars and restaurants in London and New York.

World renowned for their unique interiors and exceptional service, the hotelsare trailblazers in hospitality and design.

We are delighted to have been recognised by thehospitalityand travel industries for the great work our teams haveachieved. To name a few of our recent awards and accolades:

• Proud winners ofThe Times Best Places to Work for both 2024 and 2025
• The Kings Award for Enterprise 2024 foroutstanding contribution to International Trade
• Manager of the Year – Helle Jensen –Cateys 2024
• Food & Beverage Manager of theYear - Pedro Paulo - Hotel Cateys 2024
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
• Haymarket Hotel & The Soho Hotel –One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
• Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
• Dorset Square Hotel – AA Breakfast Award
  2025
• Charlotte Street Hotel, The Soho Hotel,Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel &Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

If you're readyto embark on a rewarding journey with Firmdale Hotels and contribute to ourlegacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility tolive and work in the United Kingdom. Documentation will be required at interview stage.