Multi-Skilled Team Leader Early, Late and Night shift

Overview

IBIS Budget London Barking is part of the Accor network. Our mission is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling — whatever brings you here, we have something for you. If you would like to discover more, get in touch with us. We would love to hear from you.

By working at IBIS Budget London Barking you will be part of the Accor network, a worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.

As Part Of Our Team You Can Have

• Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies)
• Stylish and functional uniform provided
• Delicious complimentary meals on duty prepared by our creative chefs
• Discounted hotel rates all over the world in Accor Hotels
• Grow your skills and learn more through our Apprenticeship
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks:
  Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)

Job Description

As our next Multi Skilled Team Leader, you will...

Salary - £14.44/hour

• Ensure high standards of services provided for guests and the attainment of Rooms and Food & Beverage qualitative and quantitative targets
• Conveys the hotel’s image and atmosphere through exemplary attitude, warm and friendly welcome, availability and frequent presence in the field
• Manages and motivates the F&B/Reception teams in order to improve sales and the quality of F&B and Front Office services
• Improve the department’s results by increasing sales and productivity of F&B and Front Office point of sale
• Guarantees the respect of procedures governing cash operations, administration and audits in line with the brand’s internal audit guidelines
• Is in contact with other departments and ensures that information circulates smoothly between them
• Analyzes guest comments and shares them with the team

• Food and Beverage experience required.
• Prior experience working with Opera or a related system is preferable but not mandatory.
• Fluency in English.
• Customer service.
• Positive problem solving approach.
• Time-keeping.
• Organised.
• Multi-tasking.
• Able to work under pressure.

To ensure you can best welcome and care for our guests you will need to be fluent in English
.

Our mission at IBIS Budget London Barking is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling — whatever brings you here, we have something for you!

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.