Banqueting Reservations Coordinator - Pall Mall

Banqueting Reservations Coordinator - Pall Mall, London

The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.

Benefits of working at the Royal Automobile Club:

• Annual staff bonus
• Free meals on duty
• Paid birthday day off
• Generous pension
• Christmas off in Pall Mall
• Perkbox discount scheme
• European RAC cover
• Interest-free season ticket loan
• Employer-paid health cash plan
• 24/7 Employee Assistance Programme
• Staff parties

Purpose of the role:

To assist the Banqueting Reservations Manager in the co-ordination of internal and external functions for both our clubhouses, ensuring that all details for the function are conveyed correctly to all involved departments.

Based in our Pall Mall clubhouse, London.

Responsibilities:

• Meeting with members to discuss details of functions and acting as key liaison for the event.
• Providing administrative support to the team in day-to-day running of the banqueting and events office
• Booking member, guest or internal activity functions by telephone or in person – including but not limited to weddings, golf societies and days, meetings, lunches and dinners.

About you:

• Previous experience in customer facing role
• Function planning experience
• Computer literate
• Strong communication skills
• High level of attention to detail
• Flexible and adaptable

Club Values: HEARTS

Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
Excellence - Excellence is not an achievement; it is something we strive for every day.
Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
Respect - Showing consideration and understanding to our members and colleagues.
Trust – Acting with fairness, honesty and integrity.
Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.

Please visit our website for more information about our Club Vision and Values.

What to expect:

• All applications will be reviewed
• Immediate interview dates available