Doorperson, Pre St. Regis

Job Number

Job Category Rooms & Guest Services Operations

Location The St. Regis London, 37 Conduit Street, London, United Kingdom, W1S 2YF

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This destination is where history and modernity meet, and where every arrival feels personal, reflected in our signature butler service, refined interiors, and Bond Street address.

As Doorperson
, you will be the first point of contact for our guests, creating a lasting impression through a warm, gracious and professional welcome. You will play a key role in ensuring a seamless arrival and departure experience, delivering attentive service while maintaining the elegance and presence synonymous with the St. Regis brand.

• Welcome guests on arrival with warmth and professionalism, creating an exceptional first impression
• Assist with opening doors, managing guest flow and supporting arrivals and departures
• Coordinate with the Porter and Front Office teams to ensure smooth luggage handling and guest transitions
• Provide information about the hotel, its facilities and local area when required
• Monitor the hotel entrance, maintaining order, cleanliness and security at all times
• Assist guests with transportation arrangements, including taxis and private vehicles
• Maintain a visible and approachable presence outside the hotel, ensuring guest comfort and safety
• Anticipate guest needs and respond promptly with a friendly and courteous approach
• Support operational requests from Front Office and Concierge teams
• Uphold brand standards in appearance, behaviour and service delivery at all times

• Previous experience in a guest‑facing role, ideally within a luxury hotel or hospitality environment
• Strong attention to detail and a commitment to maintaining high presentation and service standards
• Ability to work efficiently in a fast‑paced, high‑standards environment
• Excellent communication and interpersonal skills, with a warm and engaging manner
• A proactive mindset, with the ability to anticipate guest needs and respond with confidence
• Impeccable personal presentation, reflecting the elegance of a luxury brand
• A collaborative approach, working closely with Reception, Concierge and Porter teams
• Strong situational awareness, ensuring guest safety and smooth traffic flow at all times
• Physical capability to meet the operational requirements of the role

• Competitive salary designed to recognise excellence
• Enhanced pension
• Life assurance
• Company sick pay
• Additional holiday allowance
• Access to Benefit Hub's exclusive retail, wellness and travel privileges
• Friends & Family preferred rates at Marriott hotels worldwide

• Clear pathway for internal promotions and transfers
• Cross‑department training to refine your craft and broaden your expertise
• Expert‑led development programmes
• Continuous learning through structured programmes
• Premium e‑learning platform access
• Be part of an exclusive pre‑opening experience shaping the future of the property

• Private Medical Insurance
• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
• Food & Beverage discounts across Marriott properties
• Year‑round wellbeing initiatives and wellness activities

• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
• Vibrant social calendar with team events and engagement activities
• Terms and Conditions Apply

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.