Assistant Housekeeping Manager

We are now looking for an enthusiastic and driven Assistant Head Housekeeper ( Maternity Cover) to join the team at Hyatt Place London City East
.

This is an exciting opportunity to develop your leadership career within a vibrant and fast‑paced hotel environment. Working alongside the Head Housekeeper, you will play a key role in ensuring exceptional cleanliness standards, supporting and developing the housekeeping team, and helping to create memorable experiences for our guests.

• Support the Head Housekeeper in leading and motivating the housekeeping team
• Assist with recruitment, induction, training, and ongoing development of team members
• Conduct daily briefings and allocate duties effectively
• Promote a positive, engaged, and high‑performing team culture
• Lead by example, delivering exceptional standards and service

• Ensure all guest bedrooms, suites, public areas, and back‑of‑house spaces are maintained to the highest standards
• Conduct quality inspections and room checks throughout the day
• Support the team in achieving brand and company cleanliness targets
• Ensure guest requests are handled efficiently and professionally
• Monitor and maintain presentation standards across all hotel areas

• Assist with rota planning and labour management to ensure efficient staffing levels
• Support stock control and ordering of housekeeping supplies
• Ensure all housekeeping systems, records, and documentation are maintained accurately
• Work closely with Front Office, Maintenance, and Food & Beverage departments to deliver a seamless guest experience
• Assist in managing external suppliers and contracted services where required

• Ensure compliance with all health and safety procedures
• Promote safe working practices throughout the department
• Support the implementation of company policies and brand standards
• Assist with audits and quality assurance initiatives

To succeed in this role, you will bring:

• Previous experience within a housekeeping supervisory or leadership role
• A passion for delivering outstanding guest experiences
• Excellent attention to detail and organisational skills
• Strong leadership and people‑management abilities
• A positive, proactive, and hands‑on approach
• The ability to remain calm and effective in a fast‑paced environment
• Good communication and problem‑solving skills
• Flexibility to work shifts, including weekends and bank holidays
• A commitment to maintaining the highest quality and cleanliness standards

We know work is just one part of your life, so we've built a benefits package that supports you both professionally and personally:

• Competitive salary
• Discounted hotel stays for you, your friends, and family
• Pension scheme
• Access to RBH's industry‑leading learning and development programmes
• Career progression opportunities across our growing portfolio
• Employee Assistance Programme and wellbeing support
• Recognition and reward initiatives
• Meals on duty

RBH Hospitality Management is proud to be an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our recruitment process you require reasonable adjustments, please let us know.

Compensation:
To be discussed