Sales Coordinator

Sales Coordinator

The Copthorne Tara Hotel London Kensington is looking for a Sales Coordinator to be the first point of contact for guests and other stakeholders, offering friendly and professional service and to enter correct booking information into Opera in a timely manner and to operate with a selling attitude at all times in order to maximise room sales and hotel revenues.

• Handles all incoming & outgoing, internal/external invoices and ensures they are correctly billed & within budget restraints.
• Handles all incoming telephone and email enquiries and provides initial suggestions on sales enquiries.
• Ensures all documentation is distributed on time to relevant personnel.
• Controls all sales correspondence such as letters of agreement, proposals, RFPs, contract control forms, and statistics.
• Compiles figures and sales reports for sales.

• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills, able to communicate across all levels of the organization.
• Confident, adept at prioritising and managing multiple projects and tasks simultaneously.
• Ability to take initiative and handle unexpected situations and last‑minute changes.
• Ability to handle sensitive and confidential data.
• Enthusiastic, self‑motivated, proactive, and resourceful.
• Excellent presentation, negotiation and communication skills with customers and hotel departments.
• Team worker.
• Able to work under pressure in a fast‑paced environment.

The Copthorne Tara Hotel London Kensington is an elegant contemporary 4‑star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy. The hotel offers well‑appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in the UK which will be verified using Trust  and Software.

• Social events.
• Wellbeing and team activities.
• Training and development.
• Cash.
• Health plan cover option available.
• Pension.
• Salary sacrifice scheme.
• Career development and salary reviews.
• Interest‑free season ticket loan scheme.
• 1 volunteer day per year (fully paid and in addition to your annual leave).
• Complimentary meals prepared for you by our chefs.
• Length of service related holiday scheme.
• Discount on accommodation worldwide and 50% off food and beverage outlets.
• Life assurance.
• Recommend a friend scheme.

As well as real opportunities to develop and gain promotion within the industry.