Lux Spa Operations Lead | Guest Experience & Profit
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-13
Listing for:
Mandarin Oriental
Full Time
position Listed on 2026-07-13
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Event Manager / Planner, Resort/Retreat, Guest Services
Job Description & How to Apply Below
Mandarin Oriental Hyde Park, London is seeking an experienced Spa Operations Manager to lead the Spa & Wellness team at its iconic London address. You will drive high standards of service, manage daily spa operations, and support budgeting and profitability while overseeing staff training and guest satisfaction.
The role requires a background in a luxury spa or five‑star hotel environment, strong IT literacy, and excellent communication skills to coordinate with a global team and VIP guests.
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