Catering Events Operations Manager - QEII

Event Operations Manager – QEII

£37,080 + excellent benefits including healthcare, wellbeing support, 23 days annual leave plus bank holidays, life assurance, meals on duty, and more.

The QEII Centre is the largest dedicated conference and exhibition space in Central London and we are looking for an experienced Event Manager to join our friendly team. Working under the Head of Events you will be joining an experienced team of floor managers looking after event delivery. Must have experience in running catering events and banqueting.

• Lead and manage the daily running of corporate catering events
• Conduct on‑the‑job training and ensure effective deployment of staff in line with event requirements
• Ensure uniform standards are upheld to the highest standard
• Demonstrate full alignment to our Levy Restaurants vision and values by doing the right things
• Show a can‑do attitude towards individual client requests and strive to exceed customer expectations
• Prioritise allergies and specific dietary requirements
• Promote the welfare of staff members
• Treat all clients and customers politely and courteously at all times to ensure customer satisfaction
• Ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements

• Excellent communication skills to lead, engage and motivate the team in delivering events
• Act as the first point of contact for catering on the event day, providing friendly and professional customer service
• Background in conference and event management
• Experience running events for up to 1,500 attendees

• Competitive salary with bonus and full company benefits
• 23 days annual leave plus bank holidays, birthday off, and holiday purchase scheme
• Healthcare & wellbeing:
  Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits:
  Enhanced maternity, paternity and adoption leave; 2 days additional leave after returning from maternity leave; day off for baby's first birthday; enhanced family leave
• Shopping, entertainment and travel discounts; 20% off Nuffield Health and 10% off Pure Gym memberships
• Financial wellbeing:
  Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities:
  Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Levy UK & Ireland is part of Compass Group, the world's largest catering company and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!