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Guest Service Ambassador

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: ADAGIO
Full Time position
Listed on 2026-07-14
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Customer Service Rep, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 20000 - 30000 GBP Yearly GBP 20000.00 30000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description
  • Welcomes all guests as soon as they arrive with care and attention, with a personalised approach
  • Is proactive, anticipates guests needs and looks for suitable solutions
  • Conveys the hotel image and promotes company’s loyalty program ALL
  • Assists as required with the solving of any guest problem and is able support any query
  • Efficient and satisfying manner
  • Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them
  • Carries out all operations concerning guests arrival and departure in compliance with payment procedure
  • Informs guests about formalities, any special conditions relating to their stay and the services available
  • Actively contributes to the qualitative and quantitative targets of the department
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