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Guest Experience Lead – Luxury Hotel Front Office
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-14
Listing for:
4C Group
Full Time
position Listed on 2026-07-14
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Hotel Management
Job Description & How to Apply Below
Canopy by Hilton London City is seeking a Guest Relations Manager to oversee daily VIP coordination, guest satisfaction, and CRM updates. You will lead a front-of-house team, drive guest experiences, and work toward the hotel’s top-tier Trip Advisor ranking in London.
With 2+ years in upscale hotels, you will mentor staff, manage multiple tasks, and maintain strong community relations while maximizing departmental performance.
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